Rockbox HQ aims to dispatch all orders within 2 working days of payment being received.
Standard UK delivery usually takes 3-5 working days from the Rockbox being dispatched and will cost between £3.99-£5.99 for each individual Rockbox ordered. The delivery costs for a specific Rockbox are confirmed on the detailed shop page.
Deliveries to remote places such as the Highlands and Islands of Scotland, the Isle of Man or the Isle of Wight may take up to 7 working days. We will make every effort to ensure your Rockbox is delivered in the shortest time possible however in busy periods, such as Christmas, delivery may take slightly longer.
If your Rockbox is needed urgently (we all love a last minute panic purchase!) or if it requires delivery on a specific date please email us at firstname.lastname@example.org and we will discuss the delivery options with you.
If your favourite rocker lives overseas and you would like to ship a Rockbox internationally please contact us at email@example.com to discuss your requirements and we will review the best shipping options for your destination.
We hope that our boxes rock however we would hate for you to be unhappy so if you would like to return your Rockbox you must do so with all individual gift items in their original unused condition and in the original packaging, within 28 days of delivery.
If you do wish to return a Rockbox it is your responsibility to use a secure postage method and so for your own piece of mind we recommend that you obtain proof of postage or use a signed for service. You will be required to pay the return postage costs.
All returned Rockboxes will be refunded as soon as we receive the returned parcel, minus the original delivery costs.
If you cancel your order before it has been dispatched from Rockbox HQ we will refund the original delivery costs.
For our returns address and for any additional information please email us at firstname.lastname@example.org.